FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS (FAQ)

At Genesis Bioscientific, we believe in making information clear and accessible for all our clients and partners. Our FAQ page is designed to answer your most common questions about our lab solutions, food safety services, and regulatory support.

Whether you’re new to our services or a returning customer, you’ll find helpful answers on topics such as our product offerings, service process, order and delivery details, compliance requirements, and more. If you don’t see your question here, our team is always ready to assist—just reach out to us directly.

Browse through the sections below to find the information you need.
We’re here to help you every step of the way, so you can focus on growing your business with confidence.

Dehydrated Culture Media & Environmental Monitoring Kits

New Customers Get 15% Off

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Why Choose Genesis?

Clients come first!

The biggest difference:

We represent our clients,

not the brands!

Speed is key

Global sourcing network
Proven CTA < 10 days
Trusted by manufacturers

Integrated Approach

End-to-End Solutions -

A complete ecosystem of

solutions in the areas of Build, Store, Knowledge, Test & Monitor

Contingency Planned

Gain exclusive access to:

Safety buffer stocks
Shelf life rotation
Cost saving program

Can't find what you need?

If you can't find what you're looking for, we're here to help! Your inquiries are important to us, and we'll get back to you as soon as possible. Thank you!